The fastest way to get help
If you are a patient, message your care team from the link in your welcome email; that thread goes straight to the people who know your plan. If you are new here, the quickest route is the Get Started button: a licensed provider reviews your answers and replies with next steps.
For general questions, partnerships or press, email [email protected]. We reply within one business day.
Hours
The care team answers messages Monday - Friday : 8.00 am - 8.00 pm, Saturday 9.00 am - 5.00 pm. Pharmacy shipping follows carrier schedules; most orders arrive within a few business days of approval.
Where we serve
Albany Weight Loss serves 4 cities across the Albany area, all online. Find your city for local details, or start the questionnaire from anywhere in the Albany area.
Emergencies
This clinic does not provide emergency care. If you have severe abdominal pain, signs of an allergic reaction, chest pain or any emergency, call 911 or go to the nearest emergency room.
Privacy
Your health information is protected under HIPAA. See our Privacy Policy for details on how we store and use it.